Frequently Asked Questions
All orders ship from our facility in Cypress, TX and we do the best we can to pass the best rates we can achieve on to you. However, it largely depends on the shipping method you pick at the time of order.
We do not ship outside of the United States
On the rare occasion where a return is necessary the guidelines below will govern the return. All returned merchandise must have a Return Material Authorization number (RMA) issued by The Samson Armory prior to returning said products. Products returned with an RMA must be in original condition and packaging and all contents and documentation must be present and undamaged. Items returned without an RMA number will be returned at the shipper’s expense.
We will gladly accept return for refund any unopened and unused product. Simply return any new unused item back to us within 10 days from the date delivered. Shipping charges are non-refundable.
Scopes/Red Dots/ Magnifiers:
Once a scope is mounted it becomes used and is not eligible for refund, exchange or return. Placing a scope in rings or a mount is defined as mounting. For your protection, items must be returned shipping prepaid, insured for the full value and safely wrapped to prevent shipping damage.
Once an item has been mounted, installed or put into service it is not eligible to be returned
Once your order has shipped, an email with your tracking number is sent to the email address associated that was given at the time of checkout. If you did not receive your tracking number please check your spam filter settings. For registered users, order information, including tracking information, can be found by logging in with your user name and password and viewing your purchase history.